Terms of service

Terms & Conditions – MowlaMart

Welcome to MowlaMart. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. 🏢 General Information

MowlaMart operates as an international eCommerce store providing curated products sourced from global suppliers. We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. 🛒 Orders & Acceptance

All orders placed on MowlaMart are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at any time
  • Limit quantities per customer or order
  • Cancel orders suspected of fraud or misuse

An order confirmation does not guarantee final acceptance until processed and shipped.

3. 💳 Pricing & Payment

All prices are listed in USD unless otherwise stated.

We reserve the right to:

  • Change prices without prior notice
  • Correct pricing errors at any time

Payments must be completed in full before order processing begins.

4. 📦 Shipping & Delivery

Shipping times are estimates and may vary depending on destination and external factors.

  • Standard Shipping: 10–15 business days (free)
  • Express Shipping: 7–12 business days (estimated, $5.99)

Delays may occur due to customs, logistics, or unforeseen circumstances.

5. 🔄 Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy, which forms part of these Terms.

We reserve the right to:

  • Approve or reject refund requests
  • Issue partial or full refunds based on case evaluation
  • Require supporting evidence (photos/videos)

Refunds may include a service or handling adjustment in certain cases.

6. 📦 Product Information

We strive to ensure all product descriptions, images, and details are accurate. However, slight variations in color, size, or design may occur due to manufacturing and display differences.

Such variations do not qualify as defects.

7. 🚫 Prohibited Use

You agree not to use our website for any unlawful or harmful activities, including but not limited to:

  • Fraudulent orders
  • Abuse of refund policies
  • Unauthorized commercial resale
  • Any activity that violates applicable laws

8. ⚠️ Limitation of Liability

MowlaMart is not liable for:

  • Delivery delays caused by external logistics providers
  • Customs delays or import restrictions
  • Indirect or consequential damages arising from product use or delay

Our liability is strictly limited to the value of the purchased product.

9. 🌍 International Shipping & Customs

Orders may be subject to customs duties, taxes, or import fees depending on the destination country. These charges are the responsibility of the customer.

10. 🔐 Privacy & Data Protection

We respect your privacy and handle all personal data in accordance with applicable data protection laws. Customer information is used solely for order processing and service improvement.

11. 🔄 Modifications to Service

We reserve the right to:

  • Modify or discontinue any service or product without notice
  • Update policies, pricing, or shipping terms at any time

12. 📞 Contact Information

For any questions regarding these Terms:

📧 Email:  mowlamart@gmail.com
📱 WhatsApp: +8801869320280

13. 🏁 Final Agreement

By using this website and placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.