Shipping policy

Shipping Policy – MowlaMart

At MowlaMart, we are committed to delivering your orders safely, securely, and as quickly as possible. We work with trusted global logistics partners to ensure a smooth international delivery experience.

📦 Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
During peak seasons, processing may take slightly longer.

🚚 Shipping Methods & Delivery Time

We offer two shipping options:

🟢 Standard Shipping (Free)

  • Delivery Time: 10–15 business days
  • Cost: Free
  • Fully tracked international delivery

⚡ Express Shipping

  • Delivery Time: 7–12 business days (estimated)
  • Cost: $5.99
  • Priority handling with faster delivery route

Delivery times are estimates and may vary depending on destination, customs, and local courier conditions.

🌍 Shipping Coverage

We ship to most major international regions, including the United States, United Kingdom, Canada, Australia, and selected global markets. Availability may vary depending on product and logistics conditions.

📍 Order Tracking

Once your order is shipped, you will receive a tracking number via email. Tracking updates may take 1–3 business days to activate.

⚠️ Delivery Delays

Delays may occur due to:

  • Customs inspections
  • Weather conditions
  • High order volume
  • Local courier delays

These factors are outside our control, but we always ensure safe delivery.

📦 Lost or Missing Packages

If your tracking shows no updates for a long period or the package is suspected lost, please contact our support team within 15 days of estimated delivery time.

We will investigate and provide an appropriate solution such as replacement or refund if applicable.

❗ Incorrect Address

Customers are responsible for providing accurate shipping details. We are not responsible for delays or losses caused by incorrect or incomplete addresses.

🔄 Order Changes & Cancellations

Orders can only be modified or canceled before processing begins. Once shipped, changes are not possible.

💰 Customs & Import Duties

Some countries may apply customs duties or import taxes. These charges are the responsibility of the customer.

📞 Contact Us

📧 Email:  mowlamart@gmail.com
📱 WhatsApp: +8801869320280

🏁 Agreement

By placing an order at MowlaMart, you agree to this Shipping Policy.