Privacy policy

Privacy Policy – MowlaMart

At MowlaMart, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. 🏢 Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via third-party payment providers)
  • Device, browser, and usage data

We collect this information only to process orders and improve your shopping experience.

2. 🛒 How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide shipping and tracking updates
  • Communicate with you regarding your purchase
  • Offer customer support
  • Improve our website, services, and user experience
  • Prevent fraud and unauthorized transactions

3. 🔐 Data Protection & Security

We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your payment information is never stored on our servers and is handled securely by trusted payment processors.

4. 🌍 GDPR Compliance (EU Customers)

If you are located in the European Economic Area (EEA), you have the following rights:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to restrict or object to processing
  • Right to data portability

To exercise any of these rights, please contact us at the email below.

5. 🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Understand user behavior
  • Personalize shopping experience
  • Support marketing and advertising campaigns

You may disable cookies in your browser settings, but some features may not function properly.

6. 📦 Third-Party Services

We may share necessary data with trusted third parties, including:

  • Payment processors
  • Shipping and logistics providers
  • Marketing and analytics platforms

These partners are only given the data required to perform their services.

7. 🚚 Order Fulfillment

Your order details (name, address, contact information) are shared with our fulfillment partners solely for shipping and delivery purposes.

8. 📊 Marketing & Advertising

With your consent, we may use your data for:

  • Email marketing
  • Retargeting ads
  • Promotional offers

You can unsubscribe from marketing communications at any time.

9. 🔒 Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Improve services

10. 🌐 International Data Transfers

As a global store, your information may be processed outside your country, including in countries that may not have the same data protection laws as your jurisdiction. We ensure appropriate safeguards are in place.

11. 👶 Age Restriction

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

12. 🔄 Your Rights

You may request:

  • Access to your personal data
  • Correction or update of your data
  • Deletion of your data
  • Withdrawal of consent

To request any action, contact us below.

13. 📞 Contact Us

For privacy-related questions or requests:

📧 Email: mowlamart@gmail.com
📱 WhatsApp: +8801869320280

14. 🏁 Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

15. ✔ Final Agreement

By using our website, you agree to this Privacy Policy.